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The system which became AOL established the Community Leader Program officially in the early 1990s, and discontinued it in 2005.At the peak of the program, it is estimated that AOL had approximately 14,000 volunteers, Community Leaders had a wide variety of responsibilities, ranging from hosting chat rooms, monitoring message boards and file libraries, providing customer service, teaching online classes, and particularly creating and managing forum content.
It also provided oversight with respect to forum content by knowledgeable individuals.
The AOL Community Leader Program or AOL CLP was the official name for the large group of America Online online service volunteers who moderated chat rooms, message boards, and download libraries.
The program's roots dated back to the use of online remote volunteer "guides" by AOL predecessor Quantum Link at its start in 1985.
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In February 2008, the court in which the lawsuit was filed denied AOL's Motion to Dismiss and certified the case for class-action status.